DPS is the principal support agency for Parliament House. It provides administrative, operational and ICT support to the Department of the Senate and the Department of the House of Representatives to ensure the effective operations of Australia’s Parliament.

Under the new contract, NEC Australia will provide managed ICT services and support to the electorate offices of each of the senators and members at 260 locations in every state and territory across Australia.

The three-year contract commenced in April 2013 and covers more than 260 servers, 1300 desktops, 300 laptops and 700 printers.

“NEC Australia is a long term service provider to the Department of Parliamentary Services and we are pleased to continue providing the highest quality support to the Department and its clients. Our multi-vendor technology solutions approach, backed by NEC Australia’s reliable, flexible and nationwide support capabilities, has yet again proven to be the right choice for our customers,” said Colin Cooper, General Manager Federal Government Business, NEC Australia.

The previous support contract with DPS had been in place since 2003 and was held by CSG IT Services. CSG IT Services was acquired by NEC Australia in May 2012. DPS awarded the renewed contract to NEC Australia following an open tender process for the provision of electorate office IT support.

The contract renewal demonstrates the ongoing success of NEC Australia’s transformation and position as a leading Australian ICT services firm, offering customers deep expertise in ICT consulting, application development, business process solution management, and desktop and infrastructure management.